Welcome to the GigCX Marketplace — where independent professionals from around the world connect with top brands to deliver amazing customer experiences. Whether you’re just getting started or already working gigs, it’s important to understand one thing: you’re not an employee — you’re a business owner.
You’re in Business for Yourself
When you join the GigCX Marketplace, you’re stepping into the world of self-employment. That means you have the freedom to choose which gig opportunities you take on, when you work, and how you run your business.
You’re in control of your success — from the hours you set to the skills you build. Think of yourself as a customer experience entrepreneur, providing services to businesses through our platform.
We don’t manage or employ gig workers. Instead, the GigCX Marketplace connects independent professionals (like you) with businesses that need flexible, on-demand support.
Tax Time: What You Need to Know
Since you’re an independent gig worker, you’re responsible for your own taxes. The GigCX Marketplace doesn’t issue employee tax slips such as a T4 (Canada) or W-2 (U.S.).
You’ll receive records of your earnings via the PayShark platform, but it’s up to you to report that income and handle any tax payments based on your local laws.
If you’re working internationally, the rules may differ depending on your country, so it’s always a good idea to check with a tax professional or your local tax authority.
Pro Tip: Keep track of your income and any expenses related to your gig throughout the year. Staying organized will make tax season much easier.
Why You Pay for Training
You might be wondering: If I’m working on the platform, why do I pay for training?
As a business owner, training is an investment in your success. It helps you qualify for new opportunities, enhance your skills, and deliver excellent customer experiences, all of which can grow your business.
The best part? Training and other business-related expenses (like your internet, computer equipment, or home office setup) may be eligible as tax write-offs in many regions. Check your local tax laws to see what applies to you.
No Paid Vacation — You Set Your Own Schedule
Because gig workers on our platform are independent professionals, you don’t receive paid vacation time or employee benefits.
However, you do have the flexibility to manage your own schedule. When you need time off, you’ll simply create a time-off request in advance. This ensures your clients are informed and your Gig commitments stay on track.
You’re in control — plan your schedule in a way that supports both your personal time and your professional responsibilities.
Tips for Running a Successful GigCX Business
- You’re self-employed, not an employee.
- You manage your own taxes and business expenses.
- GigCX Marketplace doesn’t issue T4s, W-2s, or similar employee forms.
- You don’t receive paid vacation or employee benefits.
- Training is a business investment and may be a tax deduction.
- You’re building a business that grows with your effort and skill.
Final Thought
Being part of the GigCX Marketplace means taking charge of your career, your schedule, and your growth. You’re not just working gigs — you’re building your business.
Embrace the flexibility, own your success, and remember — your gig is your business, and the possibilities are yours to create.
If you have questions or concerns, don't hesitate to contact our team via live chat.